Who We Are
At Roll Tide Official Shop (https://www.alabamajerseys.us.com), we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
1. Order Information
When you place an order, we collect the following details to process your purchase:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment details (processed securely through third-party payment providers)
- Order history
This information allows us to process and fulfill your order, send confirmation emails, provide customer support, and prevent fraud.
2. Comments & Reviews
When you leave a comment or product review, we collect your name, email, comment content, and IP address to detect spam. If you use Gravatar, your profile image may appear next to your comment. See Gravatar’s policy: https://automattic.com/privacy/
3. Uploaded Media
If you upload images to our site (e.g., profile pictures, reviews), please remove embedded location data (EXIF GPS), as visitors can extract this information.
4. Cookies & Tracking
We use cookies to enhance your shopping experience:
- Shopping Cart Cookies: Stores your cart items for convenience.
- Login Cookies: Saves your login session and preferences.
- Comment Cookies: Saves your name and email for future comments.
- Analytics & Marketing Cookies: Tracks website traffic and marketing performance (only if you consent).
You can clear cookies in your browser settings anytime.
5. Payment Information
We do not store your payment details. All payments are securely processed through third-party providers like PayPal, Stripe, or your chosen payment method.
How Long We Keep Your Data
- Order information: Stored as required for tax and legal purposes.
- Comments & reviews: Kept indefinitely unless you request deletion.
- User accounts: Data remains until you delete your account.
Your Rights Over Your Data
You can request:
✔ A copy of your personal data.
✔ Correction of inaccurate details.
✔ Deletion of your account (excluding necessary legal data).
Where Your Data Is Sent
- Orders and payments are processed by secure third-party payment gateways.
- Comments are checked through an anti-spam system.
- Analytics tools may collect anonymous browsing data.
Contact Us
If you have any privacy-related questions, you can contact us or email us at support@alabamajerseys.us.com.